Choose to upgrade from a traditional cash register to a point of sale system is a huge step.
There are several things you need to consider before you even purchase point of sales systems. It can be a very daunting process but taking the time to carefully decide will certainly be worth your while. You wouldn’t want to choose the wrong POS services since these will be costly to replace.
Make sure you take the following into consideration as you shop around for your point of sale equipment and POS software.
- Identify your business needs. While there may be enterprises similar to yours, every business has unique needs. The first thing you need to do is to determine what you need in terms of POS services. Do you need one designed for marketing needs with less daily transactions, or do you need POS software that can handle thousands of daily transactions, a robust inventory solution, and more? Look for POS systems that specialize in your industry and see where you can go from there.
- Simple and easy to understand and use. The POS system you choose should be easily installed, setup and understood. It should be simple enough that it only takes a few minutes for your personnel to learn how to use the POS system. It should have an intuitive interface so that each sale will be processed quickly so as to prevent customers from having to wait in line for too long.
- High quality hardware. Never compromise quality for price because doing so may cost you even more down the road. The point of sale equipment you choose should be fully functional, sturdy and stylish since this is one of the most important tools in the growth of your business. Make sure that it can stand the tests of time and use; however, it is also important that the appearance of your POS system area matches the décor of your shop.
- Affordable and simple pricing. Point of sale systems have had a reputation for being notoriously pricey, preventing small business owners from upgrading their cash registers in the past. A business owner was expected to shell out several thousand dollars just to obtain POS services, and that’s exclusive of additional costs for hardware upgrades, service calls and warranty upgrades or add-ons. These days, POS systems have become more affordable with the SaaS or software as a service subscription model. Look for a POS company that presents a simple pay-as-you-go monthly pricing, without the hidden costs, long-term contracts or cancellation fees.
- Customer and technical support. It’s inevitable: you are bound to run into a few issues with your POS system from time to time after you purchase it. You may need help understanding a particular feature, or help fixing a problem quickly so you don’t lose sales. Before this even happens, make sure that your chosen POS provider will be able to provide support or troubleshooting without added costs.